How we pay, rest and protect our carers.
Rotation breaks home-care. Burnout breaks rotation. So we invest heavily in worker welfare. It's why our carers stay long enough to actually know your parent.
Pay above the Progressive Wage
Every carer is paid above the published Singapore Progressive Wage for our category. Bonuses are tied to tenure, not to upselling.
Full CPF, leave, MC
Statutory contributions paid for every shift. Annual leave, medical leave, public holidays — all in line with the Employment Act.
Reasonable workload
No more than 8 active households or business sites per carer. We do not stack last-minute callouts to keep margins up.
Transport reimbursed
Inter-shift travel paid. Late-shift cab fare paid when public transport closes.
Training paid
Onboarding training is paid time. Quarterly refreshers are paid time. CPR + AED re-certification is paid time.
Recourse without retaliation
Carers can raise concerns about a household with a supervisor. We will move a carer off a household, on the carer's word, with no questions asked. Repeat issues are escalated to the operations lead.
If a household cares how the carer is treated, they should be able to find out before they book.
Many of our customers chose us specifically because of this. We'd rather lose customers who don't share the view than dilute the commitment.
Want to ask our team directly?
WhatsApp the operations lead. We share our actual carer wage band on request.
- MOM HSS-listed
- NEA LCB Class 3
- Insured · public liability
- Sessions from S$78